Laurie Weiss

Laurie Weiss, Ph.D., author of Dare To Say It!, is an internationally known executive coach, psychotherapist, and author. For more simple secrets for turning difficult conversations into opportunities for cooperation and success, visit http://www.DareToSayIt.com or email: feedback@laurieweiss.com
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 Articles by this Author

When Your Boss Wastes Your Time

A case study of how to communicate with a boss who is not aware of his negative impact on his employee's ability to get her work done.

Changing Conflict To Dialogue

It is easier to create an argument than it is to create a dialogue. Dialogue is a different kind of conversation. It's a way of exploring and understanding information and ideas. When practiced, it draws on and uses the wisdom of everyone involved.

Nine steps you can use when it's time to say something sensitive or potentially upsetting to someone you work with.

Although strategies for intervening in conflict can be varied and creative, successful intervention strategies do have certain themes in common. Above all, everyone involved must be treated with respect.

When you've taken on the task of helping others resolve conflict, your most important job is to know what questions must be answered to help clarify the situation. The more of these 26 questions you can answer, the more successful you will be.

Effective conflict intervention can help transform a conflict situation into an opportunity for change, growth and development of creative solutions to an organization's most difficult problems.

Successful conflict intervention professionals do not "fix" things for their clients. Instead, they lead clients through the process of resolving their own issues in a supportive and effective manner.

10 Proven Steps to Defuse Criticism

Even though you probably hate being criticized, when you receive it instead of trying to deflect it, you can defuse the criticism that inevitably comes your way. Here's how.

Learning to communicate effectively at work is a common challenge. It gets easier when you recognize how your own history may be creating the mis-perceptions that are blocking your success.

When you know you are supposed to "just shut up and listen," and you really want to get your point across, you have options. Follow these steps to reclaim your own power.



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